Plan of Service 2016-2020
In 2014, Strathcona County Library conducted a community
consultation in preparation for its Plan of Service
2016-2020. The consultation followed a process outlined in
Sandra Nelson’s book,
Strategic Planning for Results (Chicago: American
Library Association, 2008). Invitations were extended to
community leaders who represented a wide variety of
constituents and who could provide different perspectives
and opinions. A group of 26 people participated in two
full-day facilitated meetings to discuss the future of the
Through a series of exercises, the group described a
five-year vision for Strathcona County residents, identified
community gaps and needs, reviewed where other local
organizations were already working to fill those needs, and
then discussed the Library’s potential roles. In between the
public consultation sessions were a series of feedback
sessions for library staff and Library Board members, which
allowed for communication to flow back and forth between the
groups. By December of 2014, the Library had a clear set of
strategic directions from the community, and a list of
benefits and outcomes to work towards when delivering
materials, programs and services.
After careful consideration and with the approval of the
Library’s Board and staff, Strathcona County Library’s focus
roles for its Plan of Service 2016-2020 are:
1. Participate and Connect: Community Engagement.
Residents will know about programs, services, and activities
provided by community agencies and will have opportunities
for community dialogue, collaboration, partnerships and
2. Create Young Readers: Early Literacy.
Children from birth to age five will have programs and
services designed to ensure that they will enter school
ready to learn to read, write, and listen.
3. Satisfy Curiosity: Lifelong Learning.
Residents will have the resources they need to explore
topics of personal interest and continue to learn throughout
4. Understand How to Find, Evaluate and Use Information:
Residents will have the skills to search for, locate,
evaluate, and effectively use information to resolve issues,
answer questions and satisfy their needs.
To read more about our process, please see our
2014 Community Consultation Summary and
Plan of Service 2016-2020 Report
More about SCL values can be found in
Library Board - Policies.