Top Questions

Photos and videos may be taken by library staff or hired photographers for library promotional or educational material, including print, website, and social media. If you would prefer not to have your or your child's picture taken, just let the photographer know. 

Occasionally members of the public will also hold photography sessions in the library. These must be pre-approved; find more information in this FAQ.

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You can reserve several of our second-floor rooms.

  • Maple room (maximum capacity 15): Available to book for group study, book clubs and meetings during all library opening hours. Drop-in use available when not booked. No individual use.
  • Birch room (maximum capacity 15): Available to book for group study, book clubs and meetings during all library opening hours. Drop-in use available when not booked. No individual use.
  • Pine room: Available to book during all library opening hours. Appropriate for individual use such as for interviews and Zoom meetings. No drop-ins.
  • Study Pod: Available to book during all library opening hours. For individual use (i.e., solo work/study, Zoom meetings, non-proctored exams).

You can reserve these rooms for the current or next month by contacting our Information Desk in person or at: info@sclibrary.ca or 780-410-8600. We cannot take same-day bookings.

We allow one reservation per group per month, maximum four hours per booking.

Rooms cannot be used for commercial purposes.

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NOTE, November 2024: We have moved to a new mobile printing service, Princh.

To print to the library’s public printer from a laptop, tablet or phone, either scan the QR code by the library's printing station or go directly to print.princh.com

Enter the code 109417 and upload your document(s). You can adjust settings within Princh once you've uploaded. 

Please ask for assistance from our Information Desk staff if needed.

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You can donate online through CanadaHelps, a secure nonprofit site for Canadian charities. 

If you have questions about donation, or would like to discuss a memorial donation or bequest, please contact donor-relations@sclibrary.ca.

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To connect to free WiFi, choose the network "Library-Guest" and then open your internet browser to accept the terms and conditions of use. No password is required and access is unlimited.

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Black and white: 25¢

Colour (upstairs only): 50¢.

Printing is available on letter (8.5x11) and legal (8.5x14) paper.

Please see staff at the Information Desks for assistance with job-related documents: There is no charge for black-and-white printing for resumes and job applications.

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Libby is the app for the library’s largest collection of eBooks, downloadable audiobooks and digital magazines. With Libby (which is made by a company called OverDrive) you can download books, audiobooks and magazines directly to your mobile device. Freading and hoopla are two other library apps that offer digital material for mobile devices.

The basic steps for this process are:

  1. Download the app (Libby, hoopla or Freading) from the App Store/Google Play Store.
  2. Authorize your app with your library card number and PIN. Freading and hoopla require you to create an account with an email address, but Libby does not.
  3. Check out a book from our collection within the app.
  4. Read your eBook from the shelf in the app.

See our detailed instructions for using Libby or contact us for more assistance.

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We no longer charge overdue fines for Strathcona County Library materials. However, if you lose an item, you will be charged the replacement cost and a processing fee. We consider materials to be lost if they're overdue by 31 days, by which time you will have received a series of reminders to return your checked-out items. Accounts owing more than $50 for more than 45 days will be referred to a library materials recovery agency.

You can pay fines online at My Account or in person at the Central Library, Bookmobile or Fort Saskatchewan Public Library.

 

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You can drop off library materials at any of these locations:

  • Central Library: inside or outside to the right of main doors
  • Parkade of Community Centre: P1 level
  • Bookmobile stops
  • Emerald Hills Leisure Centre: to the right inside the front door
  • Millennium Place: East entrance near teen area
  • Bethel Transit Centre: Southwest corner
  • Ardrossan Recreation Centre: West side near curling rink
  • Fort Saskatchewan Public Library (except interlibrary loans; please only return these to the above locations)

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Our checkout limits for physical materials are:

3 weeks
Books
Audiobooks
DVDs and Blu-ray discs without holds
Magazines
Storytime kits and language kits
Playaways
CDs

1 week
Popular title DVDs and Blu-ray discs
Children's holiday DVDs and Blu-ray discs
Bestseller Express

8 weeks
Book club kits

The loan periods for eBooks and other digital resources vary by provider.

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First, check that you have created a BiblioCommons account. Please start that process, and if you get stuck at entering your PIN (4 digits), call us. On the phone we will ask some identifying questions to make sure we are talking to the person responsible for the library card.

Once you create your account, your login will be either this PIN or a custom password. You can go through the "Forgot your PIN" link at any point after registering to reset your password.

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Yes, your library card will expire 2 years from signup/renewal. This is to ensure we have current contact information.

You can renew at the library, over the phone, or using the online form. 

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