Tech Help Service
Computer Classes and Tutoring
Online Technology Lessons
Improve your skills on your own schedule with these suggested tutorials.
Digital Learn
Alberta Digital Literacy Program
Spotting Misinformation Online: LinkedIn Learning Course
Windows 11 Essentials on LinkedIn Learning
Help with eBooks and Our Digital Collection
FAQs
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If you search for a title, author or series in Libby that returns no results, Libby will automatically do a “deep search” to display relevant titles that are not currently in our collection but are available for us to purchase. You can apply a "Notify Me" smart tag to be notified if we add the title to our collection in the future.
Note: Due to budgetary constraints, adding a "Notify Me" smart tag does not guarantee that we will be able to purchase the title.
Read more about the "Notify Me" tag by visiting the Libby Help website.
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Yes, you can use iOS VoiceOver, Android TalkBack, and desktop screen readers (like NVDA and JAWS). Learn more about Libby's accessibility features by visiting the Libby Help website, opens a new window.
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The maximum loan times for digital content vary depending on the service.
- Libby/OverDrive eBooks, audiobooks: 10 at a time (3 bestsellers)
- Libby/OverDrive magazines: unlimited
- hoopla (all formats): 4 per month
- Freading eBooks: 3 per week
Others do not have loan limits (LinkedIn Learning, PressReader); you access the content as needed or download and keep.
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Yes. Staff at the information desk can help you with this if you come into the library or call 780-410-8601. We can also book an hour-long one-on-one appointment to go through the processes in-depth.
You will also find self-guided tutorials about downloading eBooks and other digital library content at Online Resources and Tech Help.
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For most of our digital content, yes, you can log into a database, download an eBook, or stream a movie from wherever you have an internet connection. However, some of our resources are only available inside the library (ALLDATA, Ancestry, and FamilySearch).
